Patricia Hobbs -
Carol has worked with my family for over 30 years,
helping my mom buy and sell several homes. When it came time for my
husband and I to purchase a home in Upland, CA, we knew Carol who to
call! Our wishlist was extensive and very limiting since we were looking
for something that would accommodate a growing multi-generational
household. Carol and her associate Kacey found us several listings and
were always available to show us properties on short notice. Just as I
was getting discouraged about our house hunting, Carol and her team
found our dream home! Escrow was an incredibly tedious process, with
MANY bumps in the road. However, we had the dream team on our side!
Carol and her team walked us through every step of the way, including
some very tense negotiations. Carol is THE BEST negotiator ever. She has
her clients' best interests in mind and will never steer you wrong. Her
honesty and extensive industry knowledge are invaluable. Her entire
team is professional, prompt, and respectful. They each go the extra
mile and make you feel like their most important client.
Carol Ward has been my agent for over 20 years. I can always count on Carol to give me a clear and succinct game plan on any sale and purchase of real estate. She is a wonderful partner to have during the biggest financial transaction a family will make.
jerry sharman -
I was referred to carol by my accountant. From the first time I met her, I felt comfortable talking to her and explaining my needs for selling my property. After listening to my wants, she then proceeded to explain the procedure necessary to sell my property. She explained the procedure in a manner I could understand. She made me feel like she was my partner, not just a client. After feeling confident I hired the right person, Carol and her staff went to work immediately. They took professional photos, listed the property and the most important to me, they kept me updated on the progress. It was just a short time and the offers started to come in. Carol gave me her professional opinions on pros and cons the offers. She did not try and tell me what she thought I wanted to hear. I felt she was sharing the wisdom of her many years of experience in order to assist me in making the best deal possible to satisfy my needs. I will definitely will use Carol and her excellent staff again and would recommend her to anyone that wants a team effort in selling their property. Sincerely Jerry Sharman
Diana Sholley -
My husband Dan and I didn't want to sell our home. We didn't want to leave the friends, neighbors and neighborhood where we had lived for more then 30 years. Then...life happened and we needed a Realtor. We thankfully met Carol Ward and her team through a friend's recommendation. With our dog on her lap, Carol really listened -and understood - what we needed. She spent more than an hour with us explaining her philosophies and plan for selling our home; as well as calming our fears and answering every question. There was no hesitation - no doubts - for either of us, we wanted Carol as our Realtor. Carol sold our home in a week, but it was her support and expertise that got us through to escrow closing. She was there for us through every step of the way. Very easy to get a hold of through phone, e-mail or text. We hit a few snags along the way - which is the nature of the beast - however, with Carol as our Realtor (and now our friend) we never had to worry - she always had our back.
-Highly likely to recommend10/24/2013 - clwildrose
Sold a Single Family home in 2012 in Upland, CA
worked with Carol around year 2000. She was our agent in buying a new
home. Three years later she again was our agent in selling previous
home we had used as a rental. Again in 2012 she not only represented us
but walked through with us a painful year as we were forced to sell our
'dream home.' Carol and her assistant, Cassie were consistently
available, supportive to the max and Carol was in my opinion exquisite
negotiating the 'shark infested' waters of mortgage banks, as well as
I cannot tell you the number of people in my Practice I have recommended
Carol to and every one has said they received outstanding
representation. Even homes being sold due to divorce, both husband and
wife experienced Carol as very fair to each party. No hesitation needed
in considering Carol Ward as your agent. Just call (:
Ward has been my agent since 1999 she has been my go to real-estate
broker ever since. some of my recent transactions have been somewhat
complicated with multiple bidders on foreclosed properties. I would say
if it was not for her prompt attention in responding to the banks agent I
would not have been selected the property Owner to most recent
purchase. Her skills consistently lead me to success.
has helped us sell two houses and buy a house. She is highly ethical
and professional and gets results. Most recently she helped sell our
property that was upside down during a time that our family had lost
income due to medical problems and missed work. She led us through the
very complicated banking procedures, put us in contact with an excellent
realestate attorney and realestate tax expert. Carol and her team took
our personal needs and concerns seriously and even helped us find a new
property to move into with which we are highly satisfied.
IT CAME TIME FOR ME TO HELP MY MOTHER SELL HER HOUSE AND PURCHASE
ANOTHER HOUSE, WE CHOSE CAROL WARD TO HANDLE BOTH TRANSACTIONS. CAROL
HAS EXTENSIVE KNOWLEDGE OF THE REAL ESTATE MARKET IN UPLAND, CLAREMONT,
RANCHO CUCAMONGA, ONTARIO, AND SURROUNDING CITIES. HER KNOWLEDGE OF
REAL ESTATE VALUES IN THE AREA HELPED MY MOTHER GET AN ACCURATE READ ON
PROPERTY VALUES FOR BOTH BUYING AND SELLING.
SELLING OF MY MOTHER'S HOUSE, CAROL ACTIVELY PROMOTED THE HOUSE THROUGH
ADVERTISEMENTS IN THE LOCAL NEWSPAPER, "HOMELAND" MAGAZINE, AND THE
INTERNET. SHE KEPT US INFORMED THROUGHOUT THE TWO ESCROWS AND WAS
ALWAYS AVAILABLE TO ANSWER QUESTIONS DURING AND AFTER BUSINESS HOURS.
EVERYTHING WAS HANDLED IN A VERY EFFICIENT AND PROFESSIONAL WAY.
ALSO LISTED A HOUSE WITH CAROL A FEW YEARS AGO AND EXPERIENCED THE SAME
PROFESSIONAL COMMITMENT TO CUSTOMER SERVICE. HER OUTGOING PERSONALITY
AND ENTHUSIASM IN ADDITION TO HER KNOWLEDGE AND EXPERIENCE IN REAL
ESTATE MADE ME FEEL CONFIDENT THAT I HAD CHOSEN THE RIGHT BROKER TO
BASED ON MY EXPERIENCE, SEVERAL FRIENDS HAVE
LISTED HOUSES WITH CAROL. I WOULD HIGHLY RECOMMEND CAROL TO ANYONE WHO
IS INTERESTED IN EITHER BUYING OR SELLING A HOUSE. THEY CAN FEEL
CONFIDENT THAT THEY HAVE A PROFESSIONAL REAL ESTATE EXPERT WORKING ON
Carol assisted us in selling our home and relocating to Upland. We had specific needs,
including mother-in-law quarters. Thanks to her, we have a beautiful home which
satisfies our needs completely. Carol worked tirelessly for us, and communicated
easily and frequently with sound advice. We recommend Carol without reservation to
any home buyer/seller.
Ward is The Best Realtor of all times, She does what she says she's
going to do without having to ask but one time. Her follow up is
outstanding and her team mate Cassie knows how to serve and handle
whatever may occur.
Carol sold our home a little over 2 years ago in one of the worst
economic times in the history of America and she got within 3000.00
dollars of are asking price.
Ward helped me and my family purchase a home in California while we
were still living on the East Coast.We knew the area where we wanted to
live, but it would have been impossible without the help of Carol and
her team. Communication with them by phone and email was great.
has been my real estate agent for over 30 years and she represented me
in the purchase and sale of two homes that I purchased in Upland.
Carol's communication during each transaction was the best I've ever
experienced and every aspect of the transactions was handled with the
highest level of professional service.
These homes were located at 2055 N. Palm Avenue, Upland, CA (purchased
in 1985) and 1398 Lemon Tree Circle, Upland, CA (purchased in 2006).
I can strongly endorse and recommend Carol without any hesitation or
family has done business with Carol Ward for more than twenty years.
She has always proven to be honest, thorough, caring and respectful.
Carol cares about her clients and takes pride in everything she does.
Her knowledge of the real estsate industry allows her to handle the
process in a way that appears effortless to the customer. Carol handles
suprises or issues before they become problems and makes buying a home
were transfered to California in 2000. Carol was very helpful
throughout the buying & selling process. We bought our house through
her in 2000 and then she sold our house in 2011 .We never considered
another agent! She is professional, knowledgeable, and personable. If
we had a question or concern she would respond promptly with a reliable
answer. We couldn't have ask for more from a real estate professional!